“I can virtually write my own pay check and make dreams come true at the same time!” says Michelle Ningani, retail novice at Flight Centre Kempton Park.
If you love what you do, you will never have to work a day, the saying goes, and for Michelle Ningani, this holds true.
As a retail novice at Flight Centre Kempton Park, Michelle embarked on her career journey with Flight Centre Travel Group relatively recently, but she believes she is en route to career she’s going to love.
“In this line of work, you're given the opportunity to make life long dreams come true,” she enthuses. “You're getting the best out of someone's investment and it's up to you to make it worth it. You need to be passionate and have love for what you do. That passion and love radiates through to your clients. It brings me great joy when I receive feedback from my clients, because I was a part of this incredible experience. I get to deliver happiness whilst writing my own paycheck every month.
While Michelle was apprehensive before her first interview with Flight Centre, the group’s welcoming culture quickly set her at ease. She says: “It's nerve wracking knowing that you're going to be interviewed, but the warmth and friendliness you feel when you walk into that building is something I don't think you'd find elsewhere. It's your first introduction into Flight Centre and definitely not something you'd forget. My first interview was intimidating but I left feeling excited and ready for the next step in my journey.”
Once she was appointed, Michelle discovered there would be every opportunity for her to advance her career: “The training process isn't child's play. You actually have to buckle down and work. It's all worth it when you're at graduation and you see all those well-wishers around you.”
Michelle says the training she received gave her a unique opportunity to learn more about various continents, countries and cultures. “The training also offers you the chance to meet people from different backgrounds, and gives you a chance to make new memories with new friends,” she says. “It's the best welcome to the Flight Centre culture and gives meaning to the motto ‘family, village, tribe’.”
But the learning and growth doesn’t end at graduation, Michelle says. “I am still learning daily. At Flight Centre, you're constantly growing and being developed. If you need help, there's always someone ready to lend a hand.”
With the right attitude, the sky is the limit for a career at Flight Centre, and Michelle feels she has what it takes to get ahead. “You need to be prepared to sell and show your willingness to learn,” she says, “but I love the fact that I am given the opportunity to branch out into other fields. I also have the opportunity to make my own travel dreams come true!
If you want this, it has to be so much more than just a job, it's a career. As the saying goes, if you love what you do, you will never have to work a day in your life.”