Kick “average” to the curb with a Career in travel
If you prefer living the dream to running the rat race or being a jetsetter to being desk jockey then a career in travel may just be your ticket to job of your dreams. It should come as no surprise that Flight Centre is passionate about travel and travellers! So of course, we are always on the lookout for exceptional people to join our world class team of travel experts!
What is a travel expert?
Our travel experts, are exactly that – experts in travel. Planning, booking, last minute problem-solving and anything else your client may need for their trip. We aim to give our clients an unrivalled, hassle-free travel experience from the planning stages through to the journey home, ensuring that our clients keep coming back to book their travels with us.
We are only able to offer such impeccable service to our clients, because we ensure that our team of travel experts are given the best resources and training opportunities available. That means that every travel expert on the Flight Centre team, is professionally trained, have support from their team leaders and they absolutely LOVE what they do.
What does the life of a travel expert look like?
Our teams of travel experts are based at Flight Centre branches around the country and they are specialists in the art of communication, problem-solving and multitasking.
1. You connect people
As a travel expert, your days will be thrilling and, at times, challenging. You will become the most important link between travellers and accommodation facilities, foreign currency providers, airlines and insurance providers. You will learn everything there is to know about these service providers’ product offerings, promotions and pricing structures so that you will be able to offer your clients the best options and prices for their travel experience on any given day.
2. Opportunities to grow
We believe that our company culture and our internal training produces people with knowledge that rival the best that travel industry has to offer. We believe in promoting from within, meaning that with enough dedication and hard work, you will be able to build and mould your career into exactly what you want.
3. Work anywhere in South Africa (or the world for that matter)
Our travel experts have the advantage of being able to transfer between branches around the world and still work for the same fantastic company. We have an extremely high employee retention rate, not only because we care about our employees, but also because we have some of the best incentives and benefits in the industry.
4. Speaking of benefits…
As you would expect, travel agents don’t just plan holidays for others – they get opportunities to travel as well. Our incentives often involve travel holidays and flights for our top employees. At Flight Centre, we don’t only work hard, we play hard to!
Attributes we look for in our travel experts
You have to love working with people
Being a travel expert requires commitment and dedication to making sure our clients are delighted with our service and that Flight Centre remains their first choice when they need to travel. This means that we need people who love people.
Committed, hard working and dedicated problem-solver
You will be faced with many challenges as a travel consultant. Natural disasters, flight cancellations and mistakes are all part of your day-to day job. You will need to to think on your feet to make alternative arrangements quickly and effectively for your clients. The ability to stay calm and professional in handling these situations is a non-negotiable attribute.
If this sounds like you and something that you will love to do, then there is nothing stopping you from living your dream as a travel expert.